I don’t know how you guys do it – it’s amazing. I don’t think anyone ever looks forward to a dentist visit, but this is better than any medical establishment I’ve ever been to. Staff greeting by name and continuing conversations from previous visits really show personal care and old fashioned stress on service. Yet text messages, email reminders and modern scheduling means I don’t have to keep a reminder in the back of my head. That’s awesome. How many doctors send surveys to their patients to try to continually improve their service? I honestly don’t know how you can improve from this.
The entire staff is fabulous. I’m so happy that I found Dr. Files. I had no idea of the available technology that proactively identifies issues before they become bigger issues.
– C. Albiez
Everybody in the office greeted me as a friend, more than a patient. And the professionalism of the staff is more than apparent.
– A. Harris
Everyone was extremely friendly, helpful and pleasant. After not having been to a dentist for 8 years, you all have somehow managed to almost have me looking forward to my next appointment!
– J. Napier
Thank you for a wonderful visit. It’s always a delight to come in and see everyone.I know this may sound strange, but y’all make coming to the dentist FUN! I also enjoy other staff “popping in” to my room to say hello too. It’s very courteous and makes you feel very welcome! Keep it up!
– Kendra S.
I was pleased and felt comfortable- right down to the snuggly blanket you offered me. Thank you.
– M. Cook
The entire staff is wonderful! Dr. Jeff, you have chosen your staff wisely, and the atmosphere in the office is so warm and friendly. I honestly look forward to each appointment. It’s more like a visit with a friend!
– Midge L.
I simply love the staff, each single one of them, and also Dr. Files. I appreciate his knowledge and highest quality standards that carries through to everyone in his office.
– F. Feicht
Everything was very organized and precise. Just the way I like it.
– Bing H.
Great service. Very professional.
– Bing H.
Dr. Files is a perfectionist, and this a good thing when you need it whether it might be today or ten years from now. I am very impressed!
A friend recommended Dr. Files to me, and I’ve been going to him since 2002. He’s professional, but friendly too, and very good at making sure I have all the information I need to make decisions. I really like that.
Dr. Files has changed my life. At 50 years old, I got braces, had surgery, and received all new crowns. Even though it was involved and took a little time to be complete, I couldn’t be happier. Everyone comments on my smile now. Which is incredible because I never used to smile.
– Linda S.
I tend to get anxious when I get my teeth worked on. But Dr. Files has a great way of putting me at ease. He gets the job done quickly too – and that’s awesome.
– Patty C.
During my first exam, I was so impressed with Dr. Files’ thoroughness. My family and I are really into the whole “teeth” thing and I appreciate the detailed and comprehensive approach he has. Dr. Files goes way beyond what any other dentist does, and is really ahead when it comes to technology.
– Allison G.